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Joanne Peters

Customer Service – Receptionist

 

 

Hi I’m Jo and recently joined the team at Head to Toe.  I love to workout regularly and stay fit.  I have 2 young children which keep me busy.   My background was logistics and through my career I have learnt that great customer service is crucial to the success of any business.  I’m looking forward to putting this into practice at Head to Toe and hope to see you all soon our treatment centre.

Head To Toe Treatments
4.8
Based on 106 reviews
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Christina Di Lella
Christina Di Lella
15:51 03 Mar 20
Excellent deep tissue massage with Lisa. She really took the time to learn about any issues and provided great relief for my lower back pain.
Paul
Paul
17:28 24 Feb 20
I had back pain and and after a fantastic treatment I became pain free for a few weeks. Very professional place and knowledgable practitioners and you're made to feel very welcome .
Vimal Solanki
Vimal Solanki
17:04 13 Feb 20
Great service, gives good level of attention and talks you through the process. It's working but will take time. Specialist is very friendly and I recommend him highly if you have foot issues.
KraigyB Music
KraigyB Music
18:20 01 Oct 19
Had a couples massage.. the over weight man who gave me the massage told me racist jokes absolutely unacceptable
Charlie Duddle
Charlie Duddle
08:46 13 Sep 19
Amazing place, fast and safe, really nice people
Samira Admani
Samira Admani
16:19 07 Aug 19
The service at Head To Toe is great. I have been twice now and also introduced my mother and daughter to the practice to have their feet done. Very polite, friendly customer service and an excellent "beside...(chair-side)" manner. Thank you very much.
Rachel Armstrong
Rachel Armstrong
14:53 25 Jul 19
Fantastic service at Head to Toe today (with Raj)....who is doing a superb job of fixing my runners feet! Many thanks
Liam Brookes
Liam Brookes
16:05 27 Jun 19
From the first consultation, through nail surgery and up to the final check up Raj was nothing short of perfect, extremely friendly and relaxing and a great professional. I couldn't recommend this place enough!
Florin Neaga
Florin Neaga
08:48 11 Jun 19
I highly recomend this place , friendly staff , and now my toes are happy no more ingrown nails.
George Holyoak
George Holyoak
22:32 01 May 19
Got the nail that's been bothering me for a year removed. The whole thing was pretty much painless, and everyone at the clinic is lovely so overall it was a pretty pleasant experience.
Maria Orros
Maria Orros
13:53 10 Apr 19
Had the most amazing experience.. He made me walk straight after 9 years and the pain i had went gone . Thank you
Harneet Sangha
Harneet Sangha
16:56 20 Mar 19
I had hurt my back last week, so went to get an hour-long deep tissue massage today to ease the pain. It was exactly what I needed! I feel great now, and it was great to destress. The staff were so nice, friendly and professional. I also got an appointment on the same day that I rang, which was great! I will definitely be going back in a month or so for another massage. I would highly recommend.
Bradley Weston
Bradley Weston
15:36 13 Mar 19
Just been for my ingrown toe nail and I am very satisfied with the result. Conversion was easy and I felt comfortable.
Claire Deakin
Claire Deakin
19:59 08 Mar 19
First time visiting Head to Toe, for a Swedish massage. Very professional service, with friendly staff. Good value for money. I am impressed and recommend this business.
Ioana Radu
Ioana Radu
11:49 10 Nov 18
I am very happy with my experience with Head to Toe services. I've got an ingrown nail intervention, didn't feel any pain during procedure, Raj was very gentle and professional. He also gave me good advices for my foot care.Also very nice and friendly receptionist!I am grateful and I would definitely choose Head to Toe again. I followed these reviews and it was the best choice!
Jo Robertson
Jo Robertson
14:03 24 May 18
After two steroids and years of back and shoulder pain, I woke in tears this morning and knew I had to see a professional - I couldn't take the pain any more. I found Head to Toe after a simple google search and called - treatments were explained and an appointment booked today, as I was in so much pain. I have just had a deep tissue massage and I can honestly say, I feel as though I am floating. I can't remember what it feels like not to be in pain every day, and yet right now, I feel nearly pain free. I can move! I've booked another appointment for two weeks time, and I'm pretty confident that my progression to a pain free and painkiller/drug free life is ahead of me, my only regret is not contacting Head to Toe sooner! Highly recommended.
Alan Murray
Alan Murray
10:35 17 May 18
My wife recommended Head to Toe as she has been having treatment for verrucae. Making an appointment was simple and I was greeted warmly. Despite having extremely ticklish feet, I was kept chatting throughout the treatment of my toenail infection such that I barely noticed my feet were being touched. The treatment was explained clearly and I left having made a follow-up appointment.I was impressed by the friendliness and relaxed atmosphere of the place and staff.
Eva Chettleburgh
Eva Chettleburgh
11:42 28 Apr 18
I had to make an emergency appointment for a family member who was in a lot of pain with his toe. We were able to get an appointment with Raj on the day we rang. As soon as we walked in we were greeted by a lovely lady at reception who was very helpful. Raj is a genuinely nice man who clearly takes pride in what he does for a living and he managed to resolve the problem. Amazing place, would recommend to anyone.
Rayan Amrani
Rayan Amrani
10:00 24 Apr 18
Excellent podiatry and customer service throughout. I would highly recommend attending this center if you suffer from an ingrown toenail and are forced to wait long periods of time for NHS treatment. The value for money is amazing and, to my knowledge, the best in Leicestershire.
Maureen Chamberlain
Maureen Chamberlain
16:26 16 Mar 18
I was given a voucher as a Christmas present for Head to Toe, what a wonderful gift! I opted for Reflexology with Lisa and cannot recommend her highly enough. I cannot understand how she can tell so much about my health through my feet! She didn't ask me any questions but picked up all my health concerns. After the treatment, I slept for eight hours for the first time in weeks. Amazing! A truly relaxing experience. Guess what's on my Christmas and birthday list??
Sag Res
Sag Res
15:05 06 Jan 18
I discovered this clinic by a simple google search. They provide an excellent service. I suffered from an advanced flat feet condition which have caused alot of back and ankle pain. The tailored insoles Raj prescribed for me are life savers! He was very helpful when I asked him about what is the best insole material which causes less heat and which shoes i should buy. He also recommended stretching exercises and explained how gradualy I need to get my feet used to the insoles. Now I can stand for many hours and I can even run yaaaaay!!!Me and my partner had also a 1 hour deep tissue massage with Alex and Agnes. Alex and Agnes are incredibly professional and provided us with best massage sessions. We restored our posture after this session and alot of pressure and pain in shoulders and ankles were released.
matt coney
matt coney
12:42 22 Oct 17
Found this practice from a search in the NHS choices site and I'm so pleased I did.I'd been trying to manage an ingrown toenail for some time and had got to the point where it was becoming painful on a daily basis to the extent I had convinced myself I might need a procedure to remove or reduce the size of the nail.I got a convenient appointment time, after emailing the practice initially, with Raj who was professional and friendly (as were all of the staff there) with good advice for maintaining healthy feet.I've booked again and I'm even considering their massage service.Highly recommended 6 out of 5 stares**they will know it's a typo �
Seema Kachiwala
Seema Kachiwala
13:56 17 Oct 17
I wanted a deep tissue massage and that is exactly what I got. Stan was brilliant. He really got into the knotted muscles in my back. I would definitely recommend Head to Toe, with friendly reception staff as well.
Aruna Bhalla
Aruna Bhalla
18:44 01 Oct 17
Fantastic place. Great service and a great 1 hour deep tissue massage. Stan was very good and really understood what I needed. Will definitely be going back. Thanks again.
Zarna Dasani
Zarna Dasani
02:09 23 Aug 17
The customer service from start to finish was absolutely unremarkable! I was treated as an emergency close to closing times on the same day as calling to make an appointment. This really was appreciated as I was in pain but this service wasn't necessary yet was given without the slightest bother. This then continued at my followup which again was efficient and outstanding in terms of service and clinical expertise. I am truly grateful for the team Jay and Raj for sorting the above out to allow me to be able to walk without pain and climb a charity climb up Mount Kilimanjaro again from two days after seeing them! Thanks,Zarna.
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HEAD TO TOE TREATMENTS

Our staff are fully registered and qualified to deal with your needs an we also accept all payment types (excluding American Express), for your treatments and product purchases for your convenience. Please note that we have a cancellation policy of 24 hours and it is important that you are aware that refunds cannot be given if you cancel within a 24 hour period.

At Head to Toe we welcome new clients everyday and we love to see you go home much more relaxed and comfortable.

 

BOOK AN APPOINTMENT

0116 355 2244